Overview
House Mate is a shared-home organiser. It helps housemates manage household information such as chores, bills, events, shared notes and house details.
We do not sell personal information or use House Mate data for advertising.
Information you provide
When you use House Mate, you may provide an email address and account details such as your name, profile image or emoji. You may also add house information, chores, expenses, bills, payment records, events, plans, notes, guest-card details, receipts and notification preferences.
If you add an event address or house address, it is shared only with the people you choose to share it with through the relevant House Mate feature. House Mate does not collect your device’s precise location simply because you use an address or open directions.
Notifications
If you allow notifications, House Mate may send device notifications about activity that matters to your shared house, such as a new bill, payment update, chore, event or invitation. Notification text may include the relevant item, amount or member name so that it is useful.
You can turn notifications off in your device settings at any time.
Activity status
Activity Status is optional and is off by default. If you choose to enable it in Settings → Privacy, other members of the same house may see a broad status such as “Active now”, “Recently active” or “Active today”.
House Mate never displays an exact last-seen time. If you turn Activity Status off, other housemates will not see an activity indicator for you.
Sign-in, storage and service providers
House Mate uses Google Firebase services to provide account sign-in, shared data synchronisation, notifications and, where you use them, receipt storage. These services process the minimum account, device and content information needed to run those features, such as an account identifier, notification token and shared-house records.
Password-reset emails are sent through the sign-in service. Store purchases are handled by Apple; MateTech does not receive your full payment-card details.
Your choices, deletion and support
You can edit or delete many items directly in House Mate, leave a house, manage notification permissions and control Activity Status. Removing the app from a device does not by itself delete information stored for your account or a shared house.
For privacy questions, account help or a request to access, correct or delete personal information where applicable, email support@matetech.uk. Please include “House Mate Privacy” in the subject line and the email address associated with your account. We may need to confirm your identity before acting on a request.
Changes to this policy
We will update this page when House Mate or our privacy practices change. The date at the top shows when it was last revised.
Contact House Mate support